Shipment Policy

Effective Date: January 13, 2025

At Fitnevip, we are committed to providing you with a seamless and reliable shipping experience. This Shipment Policy outlines our procedures for processing, shipping, and delivering orders placed on our website (fitnevip.click). Please review the details below to understand our shipping process.

1. Order Processing Time

  • Once your order is placed, it typically takes 1–3 business days (excluding weekends and holidays) to process and prepare for shipment.
  • You will receive an order confirmation email when your purchase is successful. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods

Fitnevip offers a variety of shipping options to meet your needs:

  • Standard Shipping: This is our most economical option and typically takes 5–7 business days for domestic orders within the U.S.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping, which generally delivers in 2–3 business days for domestic orders.
  • International Shipping: We do offer international shipping to select countries. Delivery times vary depending on the destination and may take 7–21 business days.

Note: Shipping times are estimates and may vary based on factors such as location, shipping carrier delays, or customs processing.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on the shipping method selected and the destination address.
  • Fitnevip offers free standard shipping on orders over a certain amount (please check the website for current details on free shipping eligibility).
  • Expedited shipping and international shipping are subject to additional fees, which will be calculated at checkout.

4. Order Tracking

  • After your order has been shipped, we will send you a tracking number to monitor the status of your package. You can track your order by clicking the tracking link provided in your shipping confirmation email.
  • Please allow 24–48 hours for the tracking information to update in the carrier’s system.

5. Address Accuracy

  • Please ensure that the shipping address you provide is accurate and complete. Fitnevip is not responsible for delays, lost packages, or returned items due to incorrect or incomplete address details.
  • If you notice an error in your shipping address after placing an order, please contact us immediately so we can make any necessary changes before the order is shipped.

6. International Shipping

  • We offer international shipping to several countries. International customers are responsible for any customs duties, taxes, or fees that may be charged by their local customs authority.
  • Fitnevip is not responsible for delays caused by customs processing or other factors outside of our control.
  • Please check with your local customs office to understand the potential charges or delays before placing your order.

7. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military APO/FPO addresses. Please ensure your shipping address is a physical address.
  • We reserve the right to refuse shipments to certain countries or regions if shipping restrictions apply.

8. Lost or Damaged Shipments

  • If your package is lost or damaged during transit, please contact us within 7 days of the delivery date (or expected delivery date). We will work with the shipping carrier to resolve the issue and, if necessary, issue a replacement or refund.
  • Please retain the original packaging and product for any claims related to damaged goods.

9. Shipping Delays

  • While we strive to ship orders on time, shipping delays may occur due to various factors, including carrier issues, high demand periods, or adverse weather conditions.
  • If there is a significant delay with your shipment, we will notify you and provide updated tracking information as soon as available.

10. Customer Support

  • If you have any questions or concerns regarding shipping, please contact our customer support team:

By shopping with Fitnevip, you agree to the terms outlined in this Shipment Policy. We are committed to ensuring your order is processed, shipped, and delivered in a timely and secure manner. Thank you for choosing Fitnevip!