Sales Policy

Effective Date: January 13, 2025

At Fitnevip, we aim to provide a seamless and enjoyable shopping experience for our customers. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website, ensuring a transparent and secure process for all transactions.

1. Pricing

  • All prices listed on our website are in USD (U.S. Dollars) and are subject to change without notice. Prices at the time of order confirmation will be honored.
  • Taxes and shipping fees are not included in the product price and will be calculated at checkout based on the shipping address and order details.

2. Order Processing

  • Orders are processed once payment is successfully received. You will receive an order confirmation email with details of your purchase once your order has been placed.
  • Orders are typically processed within 1–3 business days (excluding weekends and holidays). If there is any delay in processing your order, we will notify you promptly.

3. Payment Methods

  • Fitnevip accepts a variety of payment methods, including:
    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure online payment methods
  • All transactions are securely processed through trusted payment gateways. We do not store your credit card information.

4. Order Cancellations

  • Once an order is confirmed and payment is processed, it cannot be canceled or modified. Please ensure that all details are correct before completing your purchase.
  • If you encounter any issues or need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate any requests before the item ships.

5. Discounts and Promotions

  • Periodically, we may offer discounts, promo codes, or special promotions. These promotions are subject to specific terms and conditions, which will be clearly outlined during the checkout process.
  • Promotional discounts cannot be applied retroactively to previous orders.

6. Shipping and Delivery

  • Shipping fees are calculated based on the shipping method and destination. You will see the total shipping cost at checkout before confirming your purchase.
  • We offer standard and expedited shipping options for domestic and international customers. Delivery times will vary based on your location.
  • Please ensure that the shipping address you provide is accurate. Fitnevip is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

7. Sales Tax

  • Sales tax will be applied to orders based on the applicable laws of the shipping destination. The tax rate is determined during the checkout process and will be included in the final price of your order.

8. International Orders

  • We do offer international shipping. International customers are responsible for any additional customs duties, taxes, or fees imposed by their country’s regulations. These charges are not included in the price of the product or shipping and will be billed separately by the customs authority.

9. Refunds and Returns

  • Please refer to our Refund and Returns Policy for information regarding returns, exchanges, and refunds. If you are unsatisfied with your purchase, we are here to assist you in resolving the issue in accordance with our policy.

10. Product Availability

  • All products are subject to availability. In the rare event that an item becomes out of stock after you place your order, we will notify you and offer alternatives, a refund, or the option to wait for restocking.

11. Customer Support

  • For any inquiries related to orders, products, or services, please don’t hesitate to contact us:

Thank you for choosing Fitnevip! We strive to provide you with a smooth, secure, and enjoyable shopping experience. By shopping with us, you agree to the terms and conditions outlined in our Sales Policy.